Privacy Policy
Last updated: July 25, 2026
ono ("we," "us," or "the app") is a food-discovery app for Hawaiʻi. This policy explains what information we collect, why we collect it, and the choices you have. We keep it short and plain because privacy shouldn't require a law degree.
Information you give us
- Account details. When you create an account, we collect your email address, a password (stored securely and encrypted by our authentication provider — we never see it in plain text), your display name, and a username.
- Profile information. Optional details such as your home island and the avatar you build.
- Content you create. Visits you log, photos you upload, dishes and tips you contribute, dishes you "agree" with, spots you save or favorite, and people you follow.
- Support messages. Anything you send us when you suggest a spot or contact support.
Information collected automatically
- Approximate location. When — and only when — you log a visit, the app asks your device for your location to confirm you are near the spot. We do not track your location in the background, and we do not ask for it when you open the app.
- Usage analytics. Basic, app-level events — for example, which screens and spots are viewed, and which spots you tap for directions or a menu — so we can understand what's useful and fix what isn't. These events are tied to two random identifiers, not to your name or email: one that lasts only for the current browsing session, and one that is stored on your device and persists between sessions so we can tell roughly how many separate people use ono and how many come back. Neither identifier is derived from your device's hardware, and we do not use fingerprinting. Clearing your browser or app storage resets the persistent one.
- Device and log data. Standard technical information your browser or device sends automatically, such as device type and general region, handled by our hosting and infrastructure providers.
How we use your information
- To run core features — your collection of visited spots, badges, leaderboards, and social follows.
- To verify, at the moment you log a visit, that you're actually at the spot.
- To display content you and other users contribute (photos, dishes, tips).
- To keep the community safe — reviewing reported content and enforcing our rules.
- To improve the app and understand how it's used.
- To communicate with you about your account (for example, email confirmation and password resets).
We do not sell your personal information, we do not share it with third-party advertising or data networks, and we do not track you across other apps or websites.
Restaurants may pay us for featured placement inside ono. Where they do, we may share aggregate statistics about how their restaurant performed — for example, how many people saw it, opened its page, tapped for directions, or checked in. These reports are counts only. They never include your name, username, email, photos, location, or your individual activity, and a restaurant cannot use them to identify or contact you.
Content other people can see
ono is partly social. Your display name, username, avatar, the photos and tips you post, and your public activity (such as follows and contributions) may be visible to other users. Photos you upload are stored in a publicly accessible location so they can be shown in the app. Please don't upload anything you wouldn't want to be public.
Service providers we use
We rely on a small set of trusted providers to operate ono. They process data on our behalf under their own privacy and security commitments:
- Supabase — authentication, database, and photo storage.
- Google Maps & Places — maps, directions, and restaurant information.
- Vercel — hosting and delivery of the app.
- Google Fonts — typography.
Data retention
We keep your information for as long as your account is active. When you delete your account, we remove or anonymize your profile and delete your logged visits and progress. Some records may persist briefly in backups or where we're required to retain them by law.
Your choices and rights
- Delete your account at any time from Settings → Delete account. This removes your profile and progress.
- Block or report other users and their content directly in the app.
- Control location through your device or browser settings; the app works without it (you just can't log a visit).
- Reset the analytics identifier stored on your device by clearing your browser or app storage. This also clears locally saved progress on that device, so sign in first if you want it back.
- Access or correct your information, or ask questions about this policy, by contacting us below.
Children's privacy
ono is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we'll remove it.
Security
We use industry-standard measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is perfectly secure, but we work to keep your data safe.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "Last updated" date above and, for significant changes, provide notice in the app.
Contact us
Questions about your privacy or this policy? Email us at hello@onofoodapp.com.